Comprehensive Patient Services

At ALMAS Healthcare, we believe your health journey should be seamless and stress-free. Our dedicated Patient Services team provides holistic support, from visa arrangements to personalized care, ensuring you focus solely on your recovery.

Our Patient Services

We offer a range of reliable services to support our international patients

Visa Assistance

Comprehensive support for visa applications and travel documentation for smooth entry.

Accommodation

Arrangements for comfortable stays, from hotels to serviced apartments, near medical facilities.

Interpreter Support

Professional language interpreters ensuring clear communication between patients and medical staff.

Insurance Guidance

Assistance with understanding and navigating international health insurance policies and claims.

Airport Pick-up

Reliable and complimentary airport transfer services to and from your accommodation or hospital.

Concierge Services

Personalized support for all non-medical needs, ensuring a stress-free experience.

Treatment Journey at Healing Safar

01

Case
Assessment

Before arrival, ALMAS’s clinical team reviews your medical history, case summaries, and diagnostic reports to understand your condition fully and plan your care.

02

Teleconsultation
(if required)

A remote consultation (video/phone) is arranged with an ALMAS clinician to review your case, answer questions, and clearly guide you on next steps before your visit.

03

Appointment
Assistance

ALMAS’s international patient services schedule appointments with the right specialists, ensuring smooth, organized, timely, and personalized care.

04

Visa
Assistance

For overseas patients, ALMAS provides support and guidance with visa formalities required for entering India for medical treatment.

05

Complimentary
Pick-up & Drop

To ease your travel, Healing Safar offers free airport pickup and drop services, helping you reach and leave the hospital with minimal hassle.

06

Foreign-Language Interpreter Service

Throughout your stay, interpreters in Arabic, English, French, Russian, etc., are available to facilitate communication between you and the medical staff.

07

Express Check-In at International Patient Lounge

On arrival, you’ll have a smooth, quick, and comfortable check-in at the dedicated International Patient Lounge, with less waiting and paperwork.

08

Dedicated Buddy /
Staff Allocation

You will have a dedicated staff member (“buddy”) to guide you throughout your treatment, help with arrangements, and support your needs at every stage.

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